Shipping policy
Shipping
We provide free shipping on all orders within the United Kingdom. For orders outside of the UK, please refer to the 'International Delivery' section.
Delivery Options
Next business-day delivery
Orders placed on in-stock items by 1:30pm GMT from Monday to Friday are eligible for our free next business-day delivery. Orders received after these hours will be scheduled for delivery within two business days.
Free next business-day delivery does not apply to customised computers or certain order types, including orders paid for with loan financing or by bank transfer. Additionally, this service might not be accessible to international customers. Delivery dates specific to your address will be confirmed during checkout.
Secure Delivery
For all orders exceeding £50, we provide a secure courier delivery service. This may require a signature upon receipt. You can monitor your order's status in our Online Order Status section.
International delivery
We offer international shipping for all orders. Please note that orders under £100 will incur shipping fees. Accurate estimate of delivery timelines and associated costs are available at the checkout page.
Delivery Date Information
Dispatch estimates provide an indication of when your item will leave our warehouse. Items are dispatched as soon as they become available. Please allow additional preparation and dispatch time for custom-configured computers or personalised orders.
Delivery estimates indicate when your dispatched item will arrive at your address. These estimates can be found in your Order Confirmation email, or online by clicking 'Account' at the top of the page and viewing your order details. Please note that all estimates are based on business days, unless otherwise stated.